What is a VA or OBM?

A VA (virtual assistant) or OBM (online business manager) is a virtual office professional that provides off-site administrative support when you need it. VAs and OBMs can specialize in different areas – some specialize in social media marketing, email marketing, project management, or web-based work as a few examples.

What does At Your Service Cincinnati (AYS) specialize in?

We specialize in online business management, operations, social media marketing, email marketing, project management, WordPress support, and customer relationship management. New for 2023, we now also offer data integration consulting through our team member and co-founder Eric Rubinoff. We network with a variety of other online business professionals and consultants to deliver the right resource for your needs.

How can I get my work to you?

Clients submit work to us via e-mail, phone, or cloud.

How do I communicate with you?

Clients may reach us by phone, video conference, e-mail, courier, or US mail.

How will I receive my completed work?

When necessary, we upload to a secure cloud environment dependent upon the client’s needs.

How do you charge?

We charge by the hour. We have an hourly technical rate, an hourly consulting rate, and an hourly rate for project management. Retainer clients realize a savings off our hourly rates depending upon the number of hours they engage us for each month.

Do you have special rates or packages available?

Yes, we have various retainer packages available. Please contact us to inquire.

Do you accept credit cards?

Yes, we accept credit cards, as well as ACH, check or PayPal.

What are your payment policies?

A deposit and a signed Service Agreement is required before work can begin. The balance is due at the time of delivery of the work. Contact us for more information about our policies.

May I see examples of your work?

Certainly. Since much of our client work is proprietary,  feel free to contact us to view examples.

Do you have references?

Yes. Please contact us for a complete list.